Click & Collect

Click & Collect

Covid-19: Click & Collect process (Updated 16th October 2020)

If you’re local and have an MK or NN postcode you will have the option of click and collect during the checkout process.  If you wish to collect an order simply select this option during checkout, we will then email you a collection code that you will need to bring with you to collect the goods, therefore it’s imperative you enter a valid email address.

Please read before traveling to collect your order.

1, You must place your order on our website bigwhitebox.co.uk

2, Your order will be ready for collection after 1 hour (Within our collection times, see below)

3, You must bring with you your collection code which will be emailed to you.  You will not be able to collect your order without the code.

4, As our collection area is very small we can only allow 1 customer through the door at a time, if you arrive to collect and there is already a customer on-site you will need to wait outside.

5, Our click and collect opening times are,

  • Monday – Friday: 9.30am – 2.30pm
  • Saturday – Sunday: Closed

6, Collection is from our site in Hanslope, Unit 15 Cuckoo Hill Farm, MK19 7HQ.

7, Inline with government regulations the wearing of a face covering is now required when collecting your order.

8, Unfortunately at the moment you will not be able to make any additional purchases while on-site as our shop remains closed.

If you have any questions about our click & collect service please feel free to email us at contact@bigwhitebox.co.uk or tel: 01908 511551 however please note due to the high number of calls we receive we would urge you to email where possible.

Thank you for your continued patience and understanding.

The Big White Box team.