The Caravan Accessory Store – FAQ’s

Security Online

Q: How do I know if this company Big White Box is real?

A: You should always check, it’s very easy for someone to set up a website, make lots of wonderful claims and offer low prices to entice would be customers to make a purchase. There are a couple of ways you can independently check us out by visiting a website of one the Caravan Accessory brands your know and trust, for example visit the Kampa or Milenco website and look at the dealer list, you will find us in their directory with a link back to our website, adding a link to a website like Kampa or Milenco for example would be very difficult for a rouge trader to achieve.

Q: Are my detail safe on this site?

A: They sure are, take a look in your address bar above, you will see either the address https and / or a padlock, the ‘s’ part of the https signify the connection is secure using an SSL certificate.  SSL certificates are the normal for any transactional website now so be very cautious when shopping for your caravan accessories online and always look for the padlock.

Collection & Delivery

Q: I live nearby, can I come and see you?

A: Sure, as well as selling motorhome & caravan accessories online we also have a small shop area with many but not all of our products on display, we accept cash, credit or debit card.

Q: What are your opening hours?

A: Our hours vary depending on the season, you can see the current opening hours in the footer of the website, if you would like to double check before you set off just give us a call, 01908 511551

Some of the brands we stock