Security & Privacy

Online security is very important, that’s why we use two of the leading providers ( Paypal & Stripe ) to manage all payments online.

Ways to Pay

  • Paypal – One of the leading payment solutions
  • Credit / Debit Card – Stripe Payments
  • Not feeling comfortable using your card online?
    • Over the Phone – Give us a call on – 01908 511551 (9am – 5pm Mon – Fri) and we can take payment over the phone
  • In person, no problem, if you live nearby to MK19 and want to collect, please get in touch.  We accept Debit/Credit Card or Cash on collection.

How do I know my online payment is secure?

Our website uses a SSL Certificate. you can see this in the address bar at the top of your browser, this is normally shown as a padlock or the word ‘Secure’ you may also notice the letter S after http ‘https’ which signifies a secure site.

If you choose to pay with Paypal you will temporarily be redirected to the paypal website, look for the padlock & ‘https://www.paypal.com…..’ in the address bar above, the padlock and ‘S’ part of the https signifies a secure link.  Further information relating to Paypal can be found in this link. Paypal

If you have selected credit / debit card your payment details are taken directly on our website via Stripe Payments, again look for the padlock and ‘S’ part of the https in the address bar, this signifies a secure site.

We do not keep or save your payment details.  Throughout the payment process we do not have visibility of your payment details, these are secured between you and Stripe Payments.

 

Privacy

This website uses Google Analytics to help analyse how users use the site.  The tool uses “cookies” which are text files placed on your computer, to collect standard Internet log information and visitor behaviour information in an anonymous form.  The information generated by the cookie about your use of the website (including IP address) is transmitted to Google.  This information is then used to evaluate visitors of the website and to compile statistical reports on website activity for Big White Box.

We will never (and will not allow any third party to) use the statistical analytics tool to track or to collect any Personally Identifiable Information (PII) of visitors to our site.  Google will not associate your IP address with any other data held by Google.  Neither we nor Google will link, or seek to link, an IP address with the identity of a computer user.  We will not associate any data gathered from this site with any Personally Identifiable Information from any source, unless you explicitly submit that information via a fill-in form on our website.

Further Information about Cookies

The Interactive Advertising Bureau (IAB) is an industry body that develops standards and guidelines to support online business processes.  It has produced a series of web pages that explain how cookies work and how they can be managed.

Your personal information

Your personal information entered during the checkout process (Name, address, telephone number & email address) is retained on our server, this information may be stored indefinitely.

Sharing Your Data

For the sole purpose of delivering your order to your address and keeping you informed of your delivery progress and delivery date, the following information may be shared with the delivery agent (Royal Mail or Courier)
Name, Address, Phone Number & Email Address.

For the purpose of requesting a review of our performance on your most recent purchase will ask Reviews.co.uk to contact you on our behalf, your name and email address is shared with Reviews for this purpose only.

No other data is shared with any other third party.

If you have questions concerning our privacy policy, please use our contact details to discuss them.